Happier, more engaged customers
The aqKWa Savings Engine™ helps you add value to your proposition, and meet your customers’ expectations easily and cost-effectively. Rather than only communicating with your customers via bills and when something goes wrong, it gives you a wide range of opportunities to create an ongoing dialogue – meaning problems can be anticipated, and customers feel in control.
What’s more, the aqKWa Savings Engine™ also comes with a free set of marketing tools, to help your customer conversations develop and grow. Plus, with direct links to local tradespeople, it lets you raise your profile with local businesses too – valuable PR for any organisation.
Cost savings, both in the short and long-term
Via our optional streamlined, automated Customer Service and Automated Rebate features, the aqKWa Savings Engine™ can save you money and admin – while offering your customers more. You can also choose the Leak Detection feature, which means you can mitigate against high water loss – and Water Conservation helps you create an informed strategy for demand management, and communications initiatives for meter optants, online billing and ancillary sales such as home insurance.
Secure data at your fingertips, with a full reporting control panel
We’re the world’s largest source of water data
for customer behaviour – so we’re unrivalled in our expertise. And with the aqKWa Savings Engine™, it’s all done for you.
You’ll gain a better understanding of how your customers use water, how many people live in their home, what appliances they have – and much more. You can choose what you want to see; you’re in control. The platform offers complete overviews of water usage, rebate applications, customer service enquiries, pipe leakages and any other activity – as well as obtaining and storing valuable email addresses.
We take all the customer data obtained by the platform, and display it in an easy to read real-time way on your own tailored control panel – plus you can download CSV files of raw data any time.
Potential additional revenue streams
The aqKWa Savings Engine™ gives you a platform to develop an ancillary revenue portfolio, such as home insurance, or the promotion of industry-approved products and services.